Privacy Policy

1. Who we are

GoStocked is operated by [ENTITY NAME, PLACEHOLDER: Jeffrey to confirm the exact legal entity name before this is published], based near Dallas, Texas. In this policy, "we," "us," and "GoStocked" mean that company. "You" means anyone who uses GoStocked or visits our website.

2. What we collect

• Account info. Your name and email address, collected when you or someone on your team creates an account.
• Your invoices. The supplier invoices you upload (PDFs, photos, or other files), and the product data our system pulls from them: item names, SKUs, costs, quantities, and similar details.
• Your Shopify connection. When you connect your store, we store a short-lived access token so GoStocked can read your existing product catalog (so we know what's new versus what you already stock) and create draft listings there. We never see or store your Shopify password.
• Product images. Photos you upload yourself, and photos our system finds and pulls in from the web to match your products.
• In-app feedback. Bug reports and ideas you file inside the app, the app page you were on when you filed it, and any reply-to contact info you choose to add.
• Leads and inquiries. If you fill out a form on our website, for example to ask about pricing or a founding-merchant spot, we collect what you type: name, email, company, and your message.
• Usage data. Which features get used and how often, so we can see what's working. We call this product telemetry; Section 4 covers it.

We never collect your card number ourselves. If you're on a paid plan, Stripe collects and holds your payment details directly. See Section 5.

3. How we use it

We use your data to run GoStocked: reading your invoices, building draft product listings, sourcing images, and tracking what actually arrived once a shipment shows up. We also use it to respond to you, run your account, and keep the product working and improving.

4. Product telemetry

We track basic usage inside the app (which features get opened, how far someone gets through a workflow) so we know what's working and what needs fixing. This is about the product, not about you personally. We are telling you about it here plainly, not burying it in a footnote.

5. Who we share it with

Running GoStocked means a short list of specialist companies each handle one piece of the job. We give each one only what it needs to do that job:

• Vercel hosts the app.
• Supabase is our database and file storage.
• Anthropic reads and processes the documents you submit and the data our pipeline works with while it runs (line items, your store's existing catalog, case history), to extract product data, classify items, source images, and power the in-app assistant.
• PhotoRoom cleans up product photos, only on plans where that feature is turned on.
• Stripe handles billing and payment, if you're on a paid plan.
• Clerk handles account sign-in, on plans where that's turned on.
• ClickUp is where we track leads and support requests internally.

Shopify is different from the list above: it's your store, not ours. Connecting it lets GoStocked read your existing catalog and create draft listings. We send Shopify only what a listing needs (title, price, images, inventory count), never your invoices or your supplier costs.

6. Where your data lives, and who can see it

Your data lives on infrastructure set up specifically for your account, hosted in US data centers, and managed by us. We don't pool merchants together into one shared database.

"Managed by us" means people on the JNO team can access your account's data (your invoices, your costs, everything else in this policy) when that's genuinely part of running GoStocked for you: setting up your instance, fixing something broken, or helping you when you ask for support. We don't look at your data out of curiosity, and we don't use it for anything beyond running, supporting, and improving GoStocked for you.

7. How long we keep it, and deleting it

We keep your data for as long as your account is open. If you close your account, or simply ask us to delete your data, we will. Some information may remain in backups for a short period after a deletion request, purely for recovery purposes, before it's fully purged.

8. Your rights

You can ask us, any time, what data we have on you, ask us to correct it, or ask us to delete it. Use the contact info in Section 11.

9. Security

We use standard safeguards (encryption in transit, access controls, infrastructure isolated per account) to protect your data. No system is unbreakable and we can't promise otherwise, but protecting your data is something we take seriously and build for.

10. Children's privacy

GoStocked is a business tool. It is not directed at children, and we don't knowingly collect data from anyone under 13.

11. Contact us

Questions about this policy or your data: [support email, PLACEHOLDER, e.g. support@gostocked.com once that inbox exists].

12. Changes to this policy

If we make a meaningful change, we'll update the date at the top of this page and let active customers know.